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NotMyToll · the toll-hold exception desk for Florida private tag agencies

Which Florida toll authority placed the hold on my registration?

Short answer

Run the FLHSMV Vehicle Information Check with your VIN or title number. GMX and the Manatee County Tax Collector say it shows the name and phone number of the entity holding the registration.[1][2][3] The toll authorities listed in FLHSMV's stop procedure are SunPass at FDOT, the Central Florida Expressway Authority, the Tampa Hillsborough Expressway Authority, Lee County's LeeWay and the former Miami-Dade Expressway Authority, now the Greater Miami Expressway Agency.[4][5] Go to the authority that placed yours: SunPass, for example, says it can't resolve stops placed by other agencies.[6]

Sources checked October 26, 2026 · Not legal advice

How to check

  • FLHSMV Vehicle Information Check: enter the title number or VIN.[1] It shows the entity holding the registration and its phone number.[2][3]
  • SunPass lookup: enter the plate number and the registered owner's last name to see whether SunPass placed a stop and how much is due. No result means another entity may have placed it.[6]
  • At the counter: under RS-37, the clerk can identify the reporting agency from the four-digit location code on the record.[4]

Not every registration stop is a toll. SunPass notes that stops are also placed by other governmental or private entities.[6] Florida law also lets a clerk of court report outstanding toll violations.[7]

The authorities and their official contacts

AuthorityWhat you'll seeOfficial place to resolve a hold
SunPass, Florida Department of Transportation (FDOT)SunPass Toll Enforcement Invoice, Toll-By-Plate, or a collection notice from one of the agencies SunPass lists[8]sunpass.com Vehicle Registration Stop · 1-888-824-8655[6]
Central Florida Expressway Authority (CFX)E-PASS, Pay By Plate invoice[9]cfxway.com · Toll Enforcement Office 407-690-5200[9]
Tampa Hillsborough Expressway Authority (THEA), Selmon ExpresswayCollections notice from Valor Intelligent Processing (VIP), after two unpaid Toll-by-Plate invoices issued by Florida's Turnpike Enterprise[10]paytheatolls.com · 1-877-258-5205[11]
Greater Miami Expressway Agency (GMX), formerly MDXSR 112, SR 836, SR 874, SR 878 and SR 924 in Miami-Dade[5]gmx-way.com Toll Inquiries · 305-637-3277. For a gray-banner SunPass Toll Enforcement Invoice, GMX points to SunPass at 888-865-5352.[2]
LeeWay, Lee CountyLeeWay (Lee County) toll noticeLeeWay 239-533-9297, as listed in FLHSMV procedure RS-37[4]

Phone numbers are as published by each source on the date below. Check the authority's own site before you call.

Name changes to know

The Greater Miami Expressway Agency was formerly the Miami-Dade Expressway Authority (MDX). Its roads moved to GMX in August 2023.[5] Older documents, including RS-37, still say MDX.[4] THEA accepts SunPass but is a separate government entity from SunPass.[10]

Once you know the authority

Pay or resolve with that authority, get its paid receipt, and bring it to your tax collector or tag agency. Florida law lets the counter proceed on a receipt from the entity that reported the hold.[12] The step-by-step is in An unpaid toll hold is blocking my renewal. What now?

Quick answers

Common follow-up questions

How do I find out who put a hold on my Florida registration?

Use the FLHSMV Vehicle Information Check with the VIN or title number. It shows the entity holding the registration and its phone number. SunPass also offers a lookup by plate and last name for stops it placed.[1][2][6]

Can SunPass release a hold placed by another toll agency?

No. SunPass says stops placed by other toll agencies and other entities can't be resolved through the SunPass customer service center.[6]

Is MDX the same as GMX?

Yes. The Greater Miami Expressway Agency (GMX) was formerly the Miami-Dade Expressway Authority (MDX), with the transition in August 2023.[5]

Sources (official pages, checked October 26, 2026)
  1. FLHSMV: Vehicle Information Check
  2. Greater Miami Expressway Agency (GMX): Toll Inquiries: Registration Stop
  3. Manatee County Tax Collector: Toll Booth Violations, Parking Tickets, and Red Light Camera Citations
  4. Florida Department of Highway Safety and Motor Vehicles (FLHSMV): Procedure RS-37, Parking Ticket and Toll Violation Stops on Registration (revised 05/25/2022)
  5. GMX: History of Greater Miami Expressway Agency
  6. SunPass, Florida Department of Transportation (FDOT): Vehicle Registration Stop
  7. The Florida Senate: Section 316.1001(4), Florida Statutes (2026)
  8. SunPass, FDOT: Pay Collection Notice
  9. Central Florida Expressway Authority (CFX): Frequently Asked Questions: Pay By Plate and Vehicle Registration Hold
  10. THEA Collections Service Center: Collections Service Center
  11. THEA Collections Service Center: Frequently Asked Questions
  12. The Florida Senate: Section 320.03(8), Florida Statutes (2026)